The bed!!! top top !! if fell like in heaven! the location of this Hotel is reallyy good, right infront of bay side, next to some shopping areas. i recommend it!
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Dyanne
квітень 2023 р.
We arrived a bit late due to flight delays, but when we arrived after a long day, we were greeted with smiles and attentiveness. check in was a breeze. our room was very clean, and the beds were surprisingly comfy. we stayed 1 night as we were set to go on a cruise the next morning. which the location is 7 min to the port and there is so much entertainment close by that if you were to stay more than 1 night you would have a great time. They offer 2 complimentary breakfast and kids eat free. food on the menu was good and plenty.
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Ontheroadagain2018
серпень 2023 р.
At first we were put in a room that was just painted and smell horrible and my husband and I, we both suffer from Asthma. We reported it immediately but it took them almost an hour to find us another room. We were disappointed and I forget to click for the free breakfast do we were not allowed to have breakfast for that high price we paid. So next time we will book in another hotel.
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Jose
вересень 2023 р.
The staff was super friendly and accommodating. They were kind in answering all of my questions and assisting where need be. This goes for the restaurant staff (especially Nicole) as well as the front staff. There was one guy in particular that always greeted me warmly with a smile. Unfortunately, I didn't get his name or else I'd give him a shout out.
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Nitza
липень 2022 р.
The location was perfect, lots of restaurants within walking distance. Ms. lily in the restaurant was fabulous, made me and my husband the best margaritas! The food in the restaurant was good, not very many options but the quesadillas were very yummy. A gentleman named “Ice” at the front desk was also very helpful and happy to assist with anything.
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Amanda
серпень 2023 р.
We arrived two days before heading over to the gulf coast, returned after a week for one night, took a cruise and stayed two more nights on our return. The location is spot on for the Bayside Shopping and there is a train system directly to the rear that is free of charge. We also used the car park at the rear which was useful and well protected. To be fair, the hotel is showing its age these days. I last stayed in 2008 and the rooms are much the same, the bathrooms and air conditioning could use updating. The latter it gets too cold or too hot with little scope to regulate. The bathroom is tatty, but the rooms were cleaned well. The staff were excellent and more than helpful. Breakfast was a pleasure and presented buffet style with plenty of options available. Staff seemed willing and wanting to help whenever asked. The business suite was first rate and very quick too.
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Ian
серпень 2022 р.
The room was quite spacious. Staff helped with the extra roll away bed. The location was quite central and close to hop on hop off bus stops and opposite to bayside market place. The NY celebrations were just around the corner which we could join in and walk back quickly to the hotel.
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Bonnie
січень 2023 р.
Great breakfast and value for money, location fantastic as plenty of bars restaurants and ideal for cruise terminal pay the extra for the room with a view definitely worth it
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Viks1379
грудень 2021 р.
The staff were really nice and kind. We were staying at this hotel because we were going on a cruise. Originally we were only going to stay one night but our cruise got pushed back so we need an extra day to stay. I called the hotel and they was very understanding and gave me another night for free. I am so happy that we got the extra night because there were 22 of us. I stayed at this hotel twice and the first time was also a great stay. I also really like the older man that park the cars in the back at night. He was so nice and so friendly. He and the staff at the hotel wer nicest people that I met in Miami. I definitely recommend this hotel if I ever come back to Miami I would be staying here again.
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Tiesha87
червень 2022 р.
Location was amazing. Everything was close by and the views was phenomenal. The staff was very nice and generous and on point with everything. Me and my partner will definitely be back again in the future.
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Brandon
квітень 2023 р.